Terms & Conditions

Terms & Conditions

Welcome to TijExpress Business Portal (https://business.tijexpress.com). These Terms and Conditions govern your use of our website, services, and platforms. By accessing or using our site, you agree to comply with these terms. If you disagree, please discontinue use immediately.

1. Acceptance of Terms

By registering an account, placing an order, or otherwise using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. You represent that all information provided is accurate and up to date.

2. Account Registration & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at support@tijexpress.com if you suspect unauthorized access. We reserve the right to suspend or terminate accounts violating these terms.

3. Services & Orders

TijExpress provides business logistics, shipping, and related digital services. Order confirmations are subject to availability, pricing accuracy, and carrier capacity. We reserve the right to cancel or modify orders due to fraud, pricing errors, or regulatory restrictions. Estimated delivery times are not guaranteed and may vary due to customs, weather, or carrier delays.

4. Fees, Payments & Refunds

All fees are quoted in USD unless otherwise specified. Payment is due at time of order. Refunds are issued at our sole discretion and only for services not yet rendered or in cases of confirmed service failure. Refund processing may take up to 10 business days. No refunds apply to custom or non-cancellable services.

5. Intellectual Property

All content, logos, trademarks, and software on https://business.tijexpress.com are the exclusive property of TijExpress or its licensors. You may not reproduce, distribute, or modify any material without prior written permission.

6. Limitation of Liability

TijExpress is not liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim is limited to the amount you paid for the affected service.

7. Governing Law & Dispute Resolution

These terms are governed by the laws of Singapore. Any disputes shall be resolved exclusively in the courts of Singapore. You waive the right to participate in class-action lawsuits against TijExpress.

8. Modifications

We may update these Terms & Conditions periodically. Changes take effect upon posting. Continued use after updates constitutes acceptance. Last updated: March 15, 2025.

9. Contact & Support

For questions, contact our support team at support@tijexpress.com or visit our Contact Us page. Additional resources: Privacy Policy, Disclaimer, and About Us.